Shipping policy
Order Processing Time
- All orders are processed within 1-2 business days from the order date.
- Orders are not processed or shipped on weekends or public holidays.
Shipping Rates and Delivery Estimates
- Shipping costs are calculated based on the weight of the order and its destination. These costs will be clarified at checkout.
- Delivery estimates depend on the selected shipping company and may vary based on location and external factors.
Shipping Confirmation and Order Tracking
- A shipping confirmation email will be sent once your order has shipped, including a tracking number for the order.
Customs, Duties, and Taxes
- Customs and taxes may be imposed on international orders. These fees are the responsibility of the customer.
Shipping Delays
- Shipping delays may occur due to factors beyond our control, such as customs delays or natural disasters.
Policies Regarding Incorrect Addresses
- We are not responsible for orders that are undelivered due to incorrect or incomplete addresses.
Free Shipping Policy
- We may offer free shipping for orders exceeding a certain amount. Details are available on the website.